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Privacy Policy

Effective Date: 2025/05/07

At Banff Mini Shuttle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or use our services.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, pickup and drop-off locations, booking details, and payment information.

  • Device & Usage Data: IP address, browser type, access times, pages visited, and referring website addresses.

  • Communication Data: Any feedback, inquiries, or communications sent to us via email, contact forms, or chat features.

2. How We Collect Information

We collect information through:

  • Online booking forms

  • Direct communication (email, phone, SMS)

  • Website cookies and analytics tools

3. Why We Collect Your Data

We collect and use your information to:

  • Provide and manage transportation services

  • Confirm bookings and process payments

  • Improve our website and services

  • Communicate updates, promotions, or service changes

  • Ensure the safety and security of our users and operations

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only in the following cases:

  • With third-party service providers (e.g., payment processors) strictly for service delivery

  • When legally required by law enforcement or government authorities

  • To protect our legal rights or in connection with a business transfer (e.g., merger or sale)

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to data processing

  • File a complaint with a data protection authority

To exercise these rights, contact us at: banffminishuttle@gmail.com

7. Security Measures

We implement appropriate security practices—including encryption and secure data storage—to protect your personal data against unauthorized access, loss, or misuse.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze user behavior, and enhance your experience. You can manage cookie preferences in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: banffminishuttle@gmail.com

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